Online doctor consultation typically involves scheduling an appointment through a secure platform or app. During the appointment, patients can communicate with the doctor via video call, phone call, or chat. The doctor will ask questions about the patient's symptoms, medical history, and any relevant information before providing a diagnosis and treatment plan.

Many online doctor consultation platforms allow patients to schedule follow-up appointments with the same doctor for continuity of care. This allows patients to build a rapport with their healthcare provider and receive consistent medical advice and treatment.